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#1
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this guy bought a card from me. paid very late , received the card and then filed a case against me claiming he never received the merchandise. the tracking number clearly shows it has been delivered yet EBAY will not end his case against me. from his emails to me I got the feeling he had done this before and was kind of proud of it
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#2
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well if it doesn't work out on your behalf, at least you know he will burn in hell...
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#3
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So if the tracking number shows it was delivered, eBay won't accept that as proof of delivery? Interesting. Why wouldn't that be their policy?
Last edited by icollectDCsports; 03-01-2014 at 10:42 AM. |
#4
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#5
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Wow. Didn't know that. Thanks
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#6
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This recently happened to me as well - for a $115 card Grover Alexander card. It was shipped with 5 other cards, and the buyer claimed it wasn't in his package. I know for a fact I shipped it, and the package wasn't damaged.
I provided him a refund with a smile, knowing he was lying. I didn't even wait for a case to be opened. The garbage still left me a neutral. I'm still pissed by the principle of it, and the amount of money, but if some d*bag is going to sell his integrity for $115, I'll let him do it. Also, I looked up his feedback...and he has left 32 Neutral/Negative since 2011 over very similar things on only 576 feedback left. Now that is a remarkable %. He seems to periodically do this, a self created coupon perhaps - knowing eBay will side with him. In only 23 items/feedback received for him this past year - he has had 4 Negative or Neutral left for him. eBay user: 11*marko http://toolhaus.org/cgi-bin/negs?Use...o&Dirn=Left+by
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. Looking for: T205 Cubs in AB, Cycle, Sov, HLC. & E91A Cubs, T206 Cubs master set, T3 Cubs Last edited by npa589; 03-01-2014 at 11:29 AM. |
#7
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Reading these stories gets me so pissed. As a long time eBay seller this has happened to me several times. What irks me just as much are the idiots who buy several high priced items and don't pay (just happened 2 days ago). I have been tempted to start listing the user names on this board. Just worried that it will open up a can of worms.
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#8
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I recently had a buyer open a case against me (for an $8 transaction) acknowledge receipt (it had been delayed in the mail) but wouldn't close the case...I think because it can be hard if you don't do it. Fortunately they had sent a message through email that he had received it. I called ebay and though it took a while they were able to close the case.
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#9
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Recently we were hit with severe weather. So, for obvious reasons some of the deliveries were delayed.
Three days after one buyer paid, he opened up a case against me because he didn't receive his card. I explained to him that because of the bad weather, it might take a few days. He did get his card but he didn't take the time out to close the case. This happens frequently when some buyer has no patience so they decide to open a case without checking with the seller. Then when they do get their card, they don't have the courtesy to close the case. eBay is not a fun place anymore to sell your cards. |
#10
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it seems like this is happening more often. I wonder if Ebay will try to stop this from continuing. it's a bad business model. I may not sell on Ebay at all after this episode. They don't even have the courtesy to respond to my emails and its been over 24 hours.
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#11
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The eBay customer service department are clueless about the big picture. If you ask them a question, they need to look it up and can only respond to a specific issue. If you try to explain to them beyond what is written, you might as well talk to the nearest wall.
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#12
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According to EBay's written policy, signature confirmation is only required for items over $750.00 dollars. If the tracking # (and it must be the purchased variety or that which is included with Priority Mail) shows it was delivered to the correct address, then I think EBay will eventually side with you, or at least not remove funds from your Paypal account to reimburse to buyer. In the only situation I have had with this, EBay refunded the buyer who said they had not received the item, but they did not charge my account. This happened about a year ago.
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#13
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I've said this a thousand times before, but how many horror stories must we hear before we understand how foolish it is to continue to sell on eBay. I stopped when they demanded that sellers accept electronic payments. Except for a few buyers renegging on deals (a nuissance, but nothing more), I've had no problems with lost, damaged, or partial shipments. In the long run, you'll be much better off consigning unwanted material to Al, Lee, Scott & Leon, or any number of reputable auction houses.
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Please visit my website at http://t206.monkberry.com/index.html |
#14
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Jeff |
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Jeff |
#16
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Ebay needs to block / ban buyers AND sellers with poor % and feedback. What % determines poor feedback is debatable, but something needs to be done on both fronts.
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My new found obsession the t206! |
#17
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it looks like Ebay is going to let him keep the card and is going to give him a full refund as well. I can only hope they are just letting some high schoollers man the phones because its the weekend. the person I talked to at Ebay was totally ignorant and laughed at me when I told her that this thing happens a lot to people that sell baseball cards and sports memorabilia. anyway, I am done with Ebay after this. I am going to call the police dept. in Lafayette Indiana where he lives and see if they can do anything for me since Ebay will not or thinks it's a joke. This should stand as a reminder that even if you have proper shipping documentation Ebay will not always side in your favor.
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#18
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+1 Had a case last month. Package showed as delivered. Buyer initiated a chargeback through Paypal 6 weeks after it was delivered. No communication with me at all. Luckily Paypal released my funds after a few weeks, but I think the person on the other end got their money back, and kept the item also. It seems way too easy to be dishonest nowadays. Companies like Paypal/Ebay just build it into their bottom line and recoup it with higher fees later on. |
#19
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#20
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I never have and never will sell on ebay. There are way too many stories like this. I'm sorry it happened to you.
JimB |
#21
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this was not a high dollar card ( 70 topps clemente) , but it's the principal of the matter that is important here. Ebay should not just allow this guy to basically steal from me. He's getting the card and possibly his money back. I just got a phone number for someone at Ebay that I'm supposed to call that handles these things . I'm going to call it and see if somebody who is an adult answers the phone. If this is just another cheesey customer service rep , it's hopeless
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#22
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Was this the same buyer? I noticed a rather experienced seller had to deal with him as well (benson something).
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. Looking for: T205 Cubs in AB, Cycle, Sov, HLC. & E91A Cubs, T206 Cubs master set, T3 Cubs |
#23
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Not sure. Took me a little while to find the ID as they went directly through Paypal and bypassed the Ebay resolution center entirely. The ID was - flamingo498 Out of New Jersey |
#24
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Net 54-- the discussion board where people resent discussions. ![]() My avatar is a sketch by my son who is an art school graduate. Some of his sketches and paintings are at https://www.jamesspaethartwork.com/ |
#25
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I'm having the same sentiment now Peter, to be honest, but that's because I'm relaxed and am currently enjoying my only free 7 hours of the week, with a smidgen of Lagavulin in my right hand (to be specific, it's in a glass). Sometimes, I'll make a decision just to be done with something, as opposed to going through the headache. I sent the refund in the middle of teaching a class of K-5 students --- I forget which grade. I was also checking some stocks during this time, and was thinking of what music to pick for Sunday's church service. So, "being done with it", was the limited logic that prefaced the decision to refund. The 'smile' aspect of it was not as much referring to personal joy, as it was to convey a facetious smile as I'm handing a thief $115. I may call eBay this week, which we all know will most likely end with me furious, and them having read from a script, with nothing changed.
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. Looking for: T205 Cubs in AB, Cycle, Sov, HLC. & E91A Cubs, T206 Cubs master set, T3 Cubs Last edited by npa589; 03-02-2014 at 08:59 PM. |
#26
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It would be a great service to the rest of us if you could share '' what works''..........thanks in advance. |
#27
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fee bay net 54 rocks
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#28
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I actually communicated privately with Nate on this one. There was absolutely no way he could win so I advised, informally, taking the high road the way he did. To me it made the most sense, unless he wants to continue the angst over spilled milk. I would have done the same thing. Take care of small issues, even though it might be to your disadvantage, so you can concentrate on positive stuff and do better than if you concentrated on the small, losing battle.
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Leon Luckey www.luckeycards.com |
#29
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The buyer I was dealing with is from New Jersey as well. Could easily be a coincidence, but I'll pm you about what the address was out of curiosity...
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. Looking for: T205 Cubs in AB, Cycle, Sov, HLC. & E91A Cubs, T206 Cubs master set, T3 Cubs |
#30
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And, again, Leon - thanks for the advice and guidance. The only thing that really makes me question it is on the principle side of it, but logically, as you just stated - I could fight out of principle, and be guaranteed a loss. eBay is governed by an entirely profit-biased jury, with a biased screening process. Though I don't agree with it ethically, morally, or really any-which-way, I suppose I understand it from a business point of view. I also think it is extremely short-sighted. I don't think their business model is sustainable over the next 10-15 years.
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. Looking for: T205 Cubs in AB, Cycle, Sov, HLC. & E91A Cubs, T206 Cubs master set, T3 Cubs |
#31
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Net 54-- the discussion board where people resent discussions. ![]() My avatar is a sketch by my son who is an art school graduate. Some of his sketches and paintings are at https://www.jamesspaethartwork.com/ |
#32
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#33
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Perhaps you're really only suggesting that the process be followed of letting the buyer open a case, and letting eBay provide adjudication, which I can understand. I think what we're saying is that the result is known, as this is not a normal judge of wrongdoing - in that they are completely biased, and the evidence for which is rather overwhelming by nearly every seller's personal experiences. If that's not what you would suggest, I think everyone would like to hear your opinion as to what could be done instead.
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. Looking for: T205 Cubs in AB, Cycle, Sov, HLC. & E91A Cubs, T206 Cubs master set, T3 Cubs Last edited by npa589; 03-03-2014 at 10:17 AM. |
#34
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If anyone knows Carl Icahn, the billionaire investor, or wants to take the time and write to him or his company, he currently is feuding with the upper management of eBay. He thinks they are mismanaging eBay and are not doingthings to promote shareholder value.
I think if enough people wrote to him and told him horror stories like these then he might see that all of these little things are hurting the bottom line and he might do something about it.... If not, then at least some people tried and let somebody who COULD do something about this crap know what was going on.... David |
#35
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I must be the luckiest seller on EBAY. I have 2 ids, one for my Daughters stuff and one for my Sports stuff. I have total of over 3200 feedbacks on buying and selling, most for selling.
I can only remember 2 problems, of course not counting when buyers were not satisfied with condition of sold items. These were ironed out. 1) Sold some Comic books, they were packed in a box that once contained a coffee grinder. He told me he only received a coffee grinder. The buyer opened a case against me, he said he did not receive the comics. After communication with ebay I won the case. The only thing I can figure the comic guy sitting there in his apartment with boxes of comics all over the place finally opened the coffee grinder box, Wala!!!l there were the comics. 2) Sold a doll or something like that, customer was not satisfied. I told her to send the item back and I would refund her money. She wanted her money 1st and I refused. In the end, no more contact from her. She must have successfully done this before. Wish I was so lucky with the Lottery. ![]() Joe
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![]() Collecting Detroit 19th Century N172, N173, N175. N172 Detroit. Getzein, McGlone, Rooks, Wheelock, Gillligan, Kid Baldwin Error, Lady Baldwin, Conway, Deacon White Positive transactions with Joe G, Jay Miller, CTANK80, BIGFISH, MGHPRO, k. DIXON, LEON, INSIDETHEWRAPPER, GOCUBSGO32, Steve Suckow, RAINIER2004, Ben Yourg, GNAZ01, yanksrnice09, cmiz5290, Kris Sweckard (Kris19),Angyal, Chuck Tapia,Belfast1933,bcbgcbrcb,fusorcruiser, tsp06, cobbcobb13 |
#36
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You mean like raising fees? The idea of promoting shareholder value is what put Ebay on it's downward slope to begin with, as soon as they went public is when they started bleeding everybody dry...........just so they could try and keep up with shareholder demands. I'm not sure I want the real-life Gordan Gecko making decisions over at Ebay. |
#37
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Looking for Nebraska Indians memorabilia, photos and postcards |
#38
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I'm not going to pretend like I understand all aspects of the situation, but that's also when they started buying up more assets, infrastructure, competitors, Paypal, etc... Creating an infrastructure they didn't have before. Perhaps they think that's worth far more then profits on paper when they eventually get bought out by somebody like Icahn, who sees value in breaking the company up into pieces. Not a great move for the foot soldiers in the company, but great for the upper level management, looking to retire early and become "philanthropists" with the embarrassment of riches they balloon out on. |
#39
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Hearing this stuff makes me sick...
Is there any way we have one spot on N54 with a list of all of the ID's of these idiots so we can go to one place and find them? I would assume we would all want to restrict them from bidding on our items on ebay. I guess I'd have to talk to Leon. Dan
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Dan |
#40
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In addition to listing the id, we would need to include an explanation. We can then all vote for the idiot of the month. Last edited by Buythatcard; 03-03-2014 at 04:15 PM. |
#41
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http://net54baseball.com/showthread.php?t=175293 Dave, I'm very sorry this happened to you. While the majority of people on Ebay are top notch, there are some real bad people there, too, and when you encounter one of them, as a seller, you essentially have no rights. Ebay is going to almost always side with the buyer, even when they are clearly in the wrong. Ebay has been horribly mismanaged. I could see them going the way of Blockbuster before too long. They've become too big for their britches, and too greedy. They're not long for this world.
__________________
Building these sets: T206, 1953 Bowman Color, 1975 Topps. Great transactions with: piedmont150, Cardboard Junkie, z28jd, t206blogcom, tinkertoeverstochance, trobba, Texxxx, marcdelpercio, t206hound, zachs, tolstoi, IronHorse 2130, AndyG09, BBT206, jtschantz, lug-nut, leaflover, Abravefan11, mpemulis, btcarfagno, BlueSky, and Frankbmd. |
#42
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#43
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How did you print your shipping label out? If you printed it through Ebay, Paypal, Stamps.com or other Ebay approved shipping vendor, and it was shipped to the Paypal approved address, you should get your money back if the item shows delivered and was under $250 value (which would need signature confirmation). That's my experience anyways. One area Ebay has actually improved in recently in protecting sellers. They might still refund the sketchy buyer, but it's not out of YOUR pocket at least. |
#44
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Not directly, though Leon posted his thoughts about the idea within the thread.
I think the members of Net 54, collectively, are about as intelligent and well-educated as you will find on any forum on the Net (Mensa.com, or whatever their site is, not included ![]() When all is said and done, I think the possible negatives outweighed the positives. In theory, the idea was a good one, and it was certainly postulated with the best interest of Net 54 and her members at heart. But it would cause a lot of extra work for the mods. It could cause some misunderstandings, and possible legal ramifications.
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Building these sets: T206, 1953 Bowman Color, 1975 Topps. Great transactions with: piedmont150, Cardboard Junkie, z28jd, t206blogcom, tinkertoeverstochance, trobba, Texxxx, marcdelpercio, t206hound, zachs, tolstoi, IronHorse 2130, AndyG09, BBT206, jtschantz, lug-nut, leaflover, Abravefan11, mpemulis, btcarfagno, BlueSky, and Frankbmd. |
#45
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"Ebay is going to almost always side with the buyer, even when they are clearly in the wrong. Ebay has been horribly mismanaged. I could see them going the way of Blockbuster before too long. They've become too big for their britches, and too greedy. They're not long for this world."
With a $75 billion market cap somehow I think not.
__________________
Net 54-- the discussion board where people resent discussions. ![]() My avatar is a sketch by my son who is an art school graduate. Some of his sketches and paintings are at https://www.jamesspaethartwork.com/ |
#46
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#47
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Of 41 analysts who follow ebay not one rates it a sell or an underperform. But I guess Bill knows stuff they don't.
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__________________
Net 54-- the discussion board where people resent discussions. ![]() My avatar is a sketch by my son who is an art school graduate. Some of his sketches and paintings are at https://www.jamesspaethartwork.com/ |
#48
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"Ebay is going to almost always side with the buyer, even when they are clearly in the wrong. Ebay has been horribly mismanaged. I could see them going the way of Blockbuster before too long. They've become too big for their britches, and too greedy. They're not long for this world."
![]() ![]() ![]() Whaaaaaa???? I'm only up 80x my investment in 15 years. That Paypal acquisition sucked!! ![]() ![]() ![]()
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Check out my website www.imageevent.com/rgold |
#49
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after talking with a "manager" at Ebay and explaining the situation they ended up undoing the hold on my PAYPAL account and credited my account back the money they initially took out. They did not end the case against me though which I thought was strange. I think the guy on the phone was convinced that this buyer was trying to pull a scam; or he had info or knowledge that this buyer had tried to do it before or had succeeded in doing it before. He never really said either way so I guess I'll never know. the whole call took about 5 minutes LOL
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#50
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I care but I wouldn't put in more time to recoup the hundred than it would take for me to make the money back. But if that is your MO you may be my guest. While you are scrambling for the hundred (that was already determined not to be doable) I will make two hundred. To each their own.... I do my best not to concentrate on negativity, even if it means I lose a few bucks, in the long run, it works for me.
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Leon Luckey www.luckeycards.com |
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