Customer Service

[frankbmd]

Back in the day the mantra in sales was "The customer is always right", or at least you made him think that. Apparently times have changed for this eBay seller who states the following before a bid is even made:

HERE IS A SENTENCE FOR ALL THE STUPID PEOPLE ON EBAY AND THERE IS A OF ALL!! IVE BEEN ON EBAY SINCE 2007 WHEN THERE IS A FAKE AUTOGRAPH LISTED IT GETS TAKEN DOWN AND FLAGGED BY EBAY. IF I WAS LOOKING TO SELL FAKES I WOULD NOT BE ON EBAY FOR THE LAST 8 YEARS SELLING AUTOGRAPHS AND ITEMS. SO PLEASE DO NOT WRITE THAT THIS IS FAKE!!! NO STUPID NO WHINERS NO IDIOTS OR DO NOT BUY FROM ME IS THIS CLEAR AND UNDERSTOOD!!! I WILL BLOCK YOU WITH A QUICKNESS!

Passion trumps grammar or perhaps "It takes one to know one".

[Leon]

Nice welcome message. I am guessing he sells some fakes.

[frankbmd]

Originally Posted by Leon

Nice welcome message. I am guessing he sells some fakes.

Leon, i would be honored to be blocked by this dude.

[iowadoc77]

Welcome to the wide world of eBay. Sort of resembles a county fair sometimes.

[dlfallen]

Welcome to the wide world of eBay. Sort of resembles a county fair sometimes.

Nah, county fairs are fun.

[Leon]

and here is "truth in advertising" on the bay....title really says it all...

http://www.ebay.com/itm/CHRISTY-MATH...item1a022628c8

.

[Brian Van Horn]

I've worked in customer service and I taught a year of English 1. I would have failed him.

[HRBAKER]

Making his English teachers proud!

[brianp-beme]

All of you stupid stop saying these things or I block you with a quickness!

Brian

[wazoo]

Gooded grammer skillzzzzzzzz

[DHogan]

He's off his meds.

[Runscott]

A lot of ebay sellers are not professional sellers;i.e-they do not have the skills necessary to sale things successfully anywhere but ebay - they can't separate emotions from necessary seller protocol. As a result, you have guys like this who probably had a few autographs questioned and then finally blew a gasket.

Of course his reaction is crazy, but I sort of get it. I've had four or five return requests in the last couple of months (highly unusual and just a coincidence) and the reasons were all obviously based on an assumption that I would not give a refund, so some bullshit was included in the original messages. Given that I give refunds for ANY reason, no questions asked, and very clear scans of all sides of any item are provided, it's irritating to have someone claim that an item is damaged, not as described, fake, etc. - on a bad day such behavior will piss me off quite a bit. Just ask for a refund and you get it. It's tempting on 'bad' days to say "fvck you - keep the item", but while I don't do that, I think some people do. Any number of other reasons for his behavior - he might have a terminal illness, just had his wife walk out the door, gone back and forth on the internet with a troll for the last week , very sick child, etc. Cut the guy some slack and move on the next auction.

[deucetwins]

Adrian, is that you?