Actually he did send one email right after he opened the claim....telling me he did it and threatening to cancel the transaction he he didn't recieve the books in the next day or so.I responded to him kindly...no response.Which it was a case of that...more like a case of being an ass. Thanks guys for your input...even though this has nothing to do with cards..but myself and all of us purchase cards through the mail so its good to share unpleasent experience.
PS. the $$$ from the books go's towards cards
scott