Quote:
Originally Posted by steve B
There are others way more qualified to answer, and if I didn't expect the answer to be long I'd ask it differently.
Should a buyer expect Ebay to protect them from their own ignorance?
Is there a legal basis for that expectation?
And the unanswerable - why do people find it so onerous to relieve themselves of their ignorance by learning things and instead abdicate that responsibility to a proven incompetent or corrupt third party?
I generally find willful ignorance worse than the scamming itself.
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I completely disagree with the comments in this post. Scamming is always worse than ignorance. It's outrageous to me that we can blame the victim of the scamming instead of the perpetrator. There's an entire thread on N54 right now on the scamming going on in the BST, and many of the victims are experienced and knowledgeable board members. it's the same thing with ebay. Buyers on ebay expect a safe marketplace. They shouldn't have to be on guard that they will be scammed.
Therefore, in general, I completely support the steps that ebay is taking with their guarantee authentication service. I have bought several items that went through this service, both graded and raw. I've never had an issue with the additional days that it took for the items to go through the service. Frankly, the biggest time issue was that one seller sent the item to the authentication service through USPS Registered Mail, that that took FOREVER. But everyone recommends Register mail for expensive items, so I was fine with it.
I agree that it makes less sense to have graded cards go through the Authentication service, but I'm fine with it. As others have mentioned, there have been scams even with graded cards such as empty box, bogus tracking numbers, cracked slabs, fake slabs, and so forth. Let me put it this way. Let's say the major auction houses said that as a new policy, graded cards would now be shipped directly from the consignor to you instead of from the auction house. if you have any problems after receiving the item, tough luck. I think there would be outrage against any auction house that announced this change because folks expect the auction house to do some basic sanity checking for even the graded cards as part of the service they expect from the BP they pay. It's the same thing here.