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Old 03-28-2005, 03:51 PM
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Default Ebay dispute resolution

Posted By: Paul

I had a dispute that dragged on for months and ran into a brick wall with ebay. After I complained to ebay about 12 times that they were avoiding my questions, they finally forwarded to me information that everyone should have: the address of ebay's legal department. It is:

eBay Inc.
Attn: Corporate Counsel
2145 Hamilton Avenue
San Jose, CA 95125

Fortunately, the seller I was dealing with had a last minute change of heart and refunded my money. So I do not know how fruitful it will be to contact ebay's legal department. But it couldn't be much worse than the canned email responses you get from their complaint department.

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