Originally Posted by Rad_Hazard
Incorrect, the exact wording from PSA was:
"Upon re-holdering the card, we will review the card to confirm it meets the current grade 1.5"
Quote:
Originally Posted by Gorditadogg
Here is what their website says about their reholdering service.
"All items will be automatically reholdered UNLESS (1) the sonic weld on the PSA case shows signs of tampering or (2) the PSA case is fractured over the item itself. If the case is fractured over/near the item, it will be examined raw to ensure it has not sustained damage and that the original grade is still valid."
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Think it's worth making the point that the statement made to Rad_Hazard was from a conversational e-mail with a single PSA Customer Service Rep, and does subtly differ from PSA's official, carefully crafted and vetted statement that Al referenced re: company policy on Reholders from the website.
The most parsimonious explanation is that the CSR was playing a little fast and loose with his/her verbiage -- and not that PSA has a new policy of examining every Reholder submission to see if it deserves the grade the flip carries.
At any rate, I have a PM out to the VP of Customer Experience for PSA/CU, David Sternberger, to get something straight from the horse's mouth. Hope to hear something, and will post it verbatim here if I do.
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