[Buythatcard]

I recently sold a card that the buyer submitted to a grading service. The card turned out to have evidence of trimming. It was not something that would have been picked up by the naked eye. My policy is to send a full refund along with any shipping costs that the buyer paid to ship it back to me. That's exactly what I did.

Seller asked to be reimbursed for any fees that he had to pay to the grading company. In addition he asked me to refund higher shipping costs than he paid. I told him that I could not be responsible for any grading fees that he had. I paid him whatever he paid for the cards plus the exact shipping costs.

He was not satisifed and left a neutral feedback stating that I did not pay for his grading fees or shipping costs. Its true that I did not pay for his shipping fees but it was a lie about the shipping.

How do other sellers deal with a card that comes back graded trimmed or fake? Do you reimburse the buyer for their grading fees?