Quote:
Originally Posted by thetahat
Just FYI, this auction house is near me, I once won a pennant only to get it and find that the bottom tassels were glued into place (with the threads loose beyond them). I was flatly shot down when I contacted them with displeasure. They said I had the option of inspecting it in person at the live part of the auction (I bid via internet) or asking about it. Really lame.
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I was told the same exact thing with a lot I won. They offered to send the item to their conservator at my expense. I still don't understand why they blame they buyer when they could either take it out of the seller's end or their own pocket. After all, the seller and auction house both had the item in-hand to inspect, not the buyer.