That is just unacceptable....
The disclosure in their description does not even come close to addressing the magnitude of that tear. And in looking at the Ticket on their website, even under extreme magnification, you cannot see any tear in the upper-right quadrant.
I would threaten legal recourse if they really think that they properly disclosed this condition issue. Especially given what you paid.
Hate to say it, but I had a feeling they would make this challenging.
Best of luck!
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