Quote:
Originally Posted by Bugsy
I agree. I had a similar issue on a paper item from them and was extremely displeased with how they addressed it. Please let us know if you make an progress.
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Update for the forum..........
So the initial response is that in the description it talked about a tear, so they can’t do anything about it, even if the photo looked perfect. (Clearly that means that the ticket got torn in their possession). I ask them politely to review again as this seems a stretch. I will update afterwards as they said they would.