I just updated my business site and hired very capable designers and programmers. It's not an easy or cheap task. I am on phase three of updates after go live and still have work to improve the UX. I'm potentially more forgiving and know that user feedback is productive so I'm sure they'd appreciate your experience as users. It looks like they pulled the trigger early and might not have had enough user testing. But, it's clean and not junked up. I can access and navigate it on my phone, mac and pc with no speed issues. I don't care for new shiny cards so I'm limiting my experience to navigation.
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"Chicago Cubs fans are 90% scar tissue". -GFW
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