Posted By:
macboubeI am neither, just a casual player in this game. Trying to have fun and profit at the same time. And no exec. should be a hands on CSR with you or any other indivd., regardless of any "personal" relationships.
fyi - I would doubt Coll. Univ. is considered a sm. co. - My guess is they are mid-size.
Al - I have never seen any co. of a mid-size plus proportion have the ceo and/or pres. involved in direct Cust. Serv.