There are usually at least two sides to every story, but based solely on your side, it appears Leland’s flat out stole $200 from you; charging you for insurance they never procured. That’s no bueno. And, just stupid business. You buy a $60k card, likely pay immediately, and they do this? That’s what I call penny wise, pound foolish. I expect they lost you as a customer. Unfortunate all around.
Meanwhile, REA sent me a shipping confirmation the day after the auction ended, the cards came the next day, and If I paid shipping and/or insurance, it was peanuts. REA is a class act, they know how to do things, and they are pound wise.
|