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Originally Posted by Hot Springs Bathers
I had two out-going...both shipped items from me the buyers requested refunds after two weeks which I did. Only one has repaid me when they arrived.
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This is what concerns me. The buyer can file with eBay or Paypal and request a refund on "lost" mail. If you have a tracking number, but an item is taking a few extra weeks, will eBay/Paypal just side with the buyer and force the refund? I assume that USPS isn't going to pay out insurance claims on delayed mail either. I can see buyers winning a claim with eBay/Paypal, getting a refund, but the package eventually makes its way to the destination, so the seller can't file an insurance claim either. Anyone run into this yet?