Quote:
Originally Posted by swarmee
Why did you let them send it back to you? Check the scores before they mail it and have them reholdered before they leave PSA. That's what I do.
Although you can mail it back to them on their dime (well, reimbursement grades) and they'll reslab the wrong ones and mail them back as "mechanical errors." Send them an email to get a record of it on their end.
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As soon as they popped up under my submissions I knew they were wrong and contacted Nicholas at customer support. It's happened twice now and he says you have to send him pics and then he will send a fedex label. Who are you dealing with at PSA? I would rather they just correct it...