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Posted By: Josh

the policy has changed in the last couple of months, we send a ton of stuff through the post office, with a lot of it insured.
We've never had a problem getting money back for our claims. Generally, they pay because the package was lost, rather than damaged; but we certainly have received claim money on damaged packages as well.
Maybe their policy has changed recently. For our auction items, we send them either by USPS, UPS or Fed EX ground and I have received back claims from each of the three at various times.

Josh