[ZR1]

I sent in a 2020 playoff contenders optic Rookie Variation Season Ticket Gold auto card 4 months ago. I get an email today and it says my redemption has completed the 120 days and to click this link.
I click the link and it gives me 3 options to proceed..

Remind me again in 120 Days

Request Replacement Card(s) from Panini

Request Reward Points from Panini

I want the card, as it is high value, and I for sure don't want a replacement card and could care less about reward points. I don't understand why I have to wait another 120 days for this card. Does anyone have any idea how this works?

Ive tried calling panini and they never answer. I emailed support and haven't heard a peep since Wednesday when I emailed them.