I use Pirateship and absolutely love the service. Their discounted postage rates are substantial, and It has saved me a ton of money. They offer discounted rates for both USPS and UPS, and when you input your package type, size, weight, etc. it will calculate and show you all options so you can choose whatever suits you best.
I have not purchased extra insurance for any of my shipments through them, so I have no experience with that aspect of their services. That said, they do have an extremely responsive customer service chat feature where you can live chat with someone if you have questions or need help with site features.
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