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Posted By: boxingcardman

I deal with Lloyds all the time; they are a PITA. CIA used to use Hartford but had to switch to Lloyds recently to maintain the same sort of coverages for the collection policy. I don't know their commercial policy but I would not put anything past Lloyds. The basic problem is that "Lloyds" isn't a real insurance company as we normally think of it; it is an insurance market. Lloyds does not take on risks for pay. It packages risks and pairs them with investors willing to take the premiums in return for covering with their assets. When you deal with a Lloyd's adjuster you are really dealing not with Lloyds but with the "Name" [that's what they call them] who signed on for the risk. Consequently, trying to get anything done on a claim can be very cumbersome since the decision maker is some anonymous person in London and the adjuster handling your claim is often a third party claims adjuster hired by the agent in London to handle things.

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