Quote:
Originally Posted by Wid_Conroy
First time Heritage customer. I am surprised they get away with taking a few weeks to ship cards. they blame it on the 'time of year' but its just a poorly run business. I've used a half a dozen auction houses and they all ship within 2-3 business days at most. I'll stick with REA and others. unacceptable to collect 20% on significant sale prices and treat your customers like this.
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My first transaction with Heritage as well.
Won a card on Thurs Nov 18, they sent me the invoice Fri Nov 19.
I paid it Mon 22 after the weekend.
I just got an email from them today saying that it should be shipped out tomorrow Dec 3. I assumed that it had already shipped out like a week ago. Ha! Guess not.
I know that Thanksgiving was in the middle there, but I didn't realize that it would take that long just to ship out.