[bobfreedman]

The problem was In SGC's old system there were multiple log ins for a single person. A single person could have several log ins for online submittals, one or more for the registry and some internal ones that SGC used mailed in submittals. When they switched software providers all of those log ins were combined into a single system. Because of that a single person could have several valid log ins. We are in the process of combining all of those log ins for a single person into a single log in. At that point, all of the online interactions done with the website will be accessed through that log in. We are very close to finishing that task. Our apologies for the issues

Bob Freedman