[Jason]

I recently sent a 10 card submission to one of the 3 big grading companies.The package was insured and had tracking.It showed delivered to the grading company on Oct 10.A quick call to the post office confirms this.Here is the rub,the grading company claims to never have received said package.Of course I had to pay for return insurance through the company as well.So with this package seemingly in limbo,who if anyone is culpable for the insurance claim?This is my first issue of this sort so I'm looking for a little help or similar experiences.Thank You.Jason Wells