My guess is whoever wrote the description did not have the card in hand. I imagine with many auction houses -- and especially for lots that are middle or lower tier -- the short description is based on the scan the writer is given rather a firsthand review of the card.
In any case, I'd be very surprised if the auction house doesn't allow a refund or offer a workable solution for both parties. As an aside, the main writer for this auction house knows every aspect of the hobby inside and out. He wouldn't be deceitful about the condition of the card, and I'm confident the same is true of the auction house overall. Best to allow them the full opportunity to make this right.
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