[sreader3]

I see nothing unethical unless PSA stated that they would NOT grade at the National. I expect they did not.

The National gives collectors another option. You can fly to the National and use their on-site services if you choose. It will probably be more expensive than their mail services, but it is an option.

There is no right to have your cards graded faster by entering their mail queue, unless your contract with PSA so provides.

I am not thrilled that PSA has gotten so expensive and increased its wait times. My response is not to use their services. But I think it is good for them to go to the National and give collectors an additional choice.

edited to add: If you call PSA and say you will pay “the National fee” to have your mail submission pulled from the queue, graded and delivered—and they refuse—then I will get where you are coming from.