Thanks Frank,
My wife just spoke to them again and verified the address for the third time (three separate calls throughout the day). She told the employee that the address did not seem to exist. The PP person said if he refuses it or it is a bad address I will get refunded.
I've been told during two different calls since this started that customers do not have to return counterfeit cards. Because we talk to someone different during each call, my wife asked why we had to return it and was told people always have to return no matter what.
About ready to catch a plane, would be well worth the expense.
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