Quote:
Originally Posted by T's please
I just got this notification this morning.
The updated eBay Buyer Protection Policy goes into effect on June 19, 2012:
A provision has been added stipulating that in some cases we may refund part of the cost of an item to the buyer, and receive reimbursement from the seller, to cover differences between the item described and the item actually received, such as items received with small parts missing or minor repairs needed. Buyers may be asked to provide written proof from an authorized third party detailing the cost of such repairs. In these cases, we will not require the buyer to return the item to the seller.
I can't see ebay lasting much longer as there appears to be minimal seller protection. I for one have limited my selling on that site.
r/
Frank
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That's horrid it will be buyers word against yours and sellers can loose money or have delays in getting money. If a picky buyer wants to complain unneccessarily, then it can delay getting funds for weeks. I just got off the phone agruing with them a second time, this time it's because of those shipping charges they took from me even though they said they would cover it. I spoke to manager and she gave me refund for ebay fees. Not equal to $4.90 though.