Found this video on youtube, it might be outdated but its an inside look on the operations that take place at PSA:
http://www.youtube.com/watch?v=XXid6VPJz6k
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WTB: Basketball Pre-1988, Fleer, Topps, or Bowman 
#1 Clay Buchholz Collector! 
Looking for a "raw" 1 1953 Topps Mantle! 
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