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Old 12-07-2011, 10:54 AM
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Jeff G@rf!nkel
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Join Date: Jun 2009
Location: Hudson Valley, NY
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Quote:
Originally Posted by vintagetoppsguy View Post
Ditto. If you don't grade cards, why pay the money to become a CC member in the first place?

With that said, I think they should have exchanged your vouchers for the autograph authentication just to make the customer happy. I don't understand the customer service of some businesses (and not just PSA) in today's economy. You would think most companies would do whatever it takes (within reason) to make the customer happy.
+1 How hard would it have been to accommodate an obvious repeat customer?
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