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Originally Posted by Ladder7
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Ditto. If you don't grade cards, why pay the money to become a CC member in the first place?
With that said, I think they should have exchanged your vouchers for the autograph authentication just to make the customer happy. I don't understand the customer service of some businesses (and not just PSA) in today's economy. You would think most companies would do whatever it takes (within reason) to make the customer happy.