Shipping
Hello,
I was contacted by several clients and we were able to get their situations resolved quickly. As has been noted on this thread we did have issues with shipping for the recent catalog auction and it was due to a number of factors. We are now reevaluating our shipping procedures and we are going to make several changes in order to ensure that the shipping process is smoother, more efficient, and most importantly, more timely for our clients. We strive to provide a hassle free experience for our clients and that is why we are one of the only large auction firms that does accept payment via credit cards and Paypal.
I do recommend that if you have an issue with a future Heritage Sports auction, then please contact myself, Chris Ivy, or one of the other sports CD’s directly as we will be able to help you much quicker than our general customer service representatives.
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