Quote:
Originally Posted by vintagechris
One other problem could be that it seems every postal clerk interprets the rules and charges for shipping packages in a different way. Would it be too much trouble to get a simpler way to determine the cost of shipping a package?
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This.
If it's shipped 1st Class Parcel instead of 1st Class Letter, it shouldn't matter the thickness. As long as it has a rigid insert.
I had an issue a couple years ago on a package sent to Philadelphia. The package got pulled and the customer was sent a postage due for a Priority Mail upgrade.
Absolutely ridiculous. A clerk at my local PO looked up the rule for me and found a page about 50 deep into the handbook. It's an either/or certain thickness or rigid package.
The motive is to keep customers from getting free tracking online for tiny letters.............however, if you're paying the Parcel Price instead of Letter Price.......you are already paying extra to cover the confirmation charges.
These Postage Due notices are almost always a case of overzealous, un-knowledgeable postmasters and clerks.
I immediately refunded the entire shipping charge, when it was mentioned to me that one time, because it was a hassle for the customer, and certainly wasn't their fault either.