It all still boils down to an opinion. The "big boys" have knowledge, yes, but make mistakes too just like anyone. Common sense is something many autograph buyers lack, and they should also research signatures. That said, JSA, PSA/DNA are the biggest because they do have a HUGE budget and knowledge too. But, people like Richard are just as good, w/out the "huge staff" as he stated, plus limiting to what he knows. (Ive heard of JSA authenticating Rock and Roll sigs too, they r experts in that area?).
In the end, its who you are comftorable with, and for the buyer, the same thing. Apart from some like Morales and others who certify many "patently bad sigs", make your best choice and enjoy collecting.
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