Jeff, as a lawyer with his own practice, I absolutely understand where you were coming from. I run across the equivalent when a prospective client calls, but either has no case or is not prepared to pay a reasonable fee for the legal service he is requesting. Often, these people just want to vent. But sometimes, if you take the time to listen to them, and treat them as you know they want to be treated, they'll come back with significant business in the future. And I know that sometimes it's tough to do that--we all have time pressures and the stress and strain of everyday life. Sometimes we're just not in the best of moods.
I don't think that you have permanently shot yourself in the foot with this post. What I'm primarily concerned with when an e-bay seller has something I need is his positive feedback. You have that, and it will continue to be a very valuable asset. After that, if I have a question with regard to the condition of an item that perhaps might not be accurately reflected in the scan, I do want to do business with a seller that is responsive to my questions, rather than evasive (although believe me, I can understand the time and trouble that can take with lower priced items). What it boils down to is a personal decision on your part, but future business may to some extent be dependent on that decision.
Best wishes for your business,
Larry
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