I recently bought a dead cell phone battery on ebay and when I first contacted the seller they said he would send out another and I didn't have to send the original back. Two days later they said they were out of stock and weren't getting any more in, but that I could have a store credit. (His auction clearly states that there are no refunds)
Since there was nothing I wanted in their store, I asked for them to make an exception and that's where the communication ended from their side. I sent back the original and tried to contact two more times, but they never responded. I filed a claim and stated that if they refunded in full I would leave positive feedback, but if they didn't, I would leave negative feedback.
I was refunded in full and ebay closed the case. I left positive feedback only as "Fast Shipping", which was the only positive truth and left all the other feedback criteria blank. This wasn't about the money, just keeping the seller honest. He had dozens of these batteries for sale when I bought mine and I'm fairly sure he was lying about being out of stock. He had other negative feedbacks on dead batteries too.
Your seller has done at least enough to earn positive feedback, so I'd cut him some slack. My two cents.
Last edited by Tsaiko; 03-23-2011 at 07:22 PM.
Reason: Intent
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