Please take this as constructive criticism, not as an attack.
First, no sales on Ebay are final, regardless of what you say in the listing. Ebay has made it clear, numerous times, that a dissatisfied buyer may return anything they want for a full refund.
Second, you will help yourself immensely, if you adjust a few things in your listings. Your scans are far too bright. I don't know if you adjusted your scanner to get the best pictures, but it it far better to give an accurate picture of the card. Your scans don't seem to do that.
Third, You should show front and back scans of all cards. If you don't, you run the risk of buyers being dissatisfied with something they have never seem. Also consider scanning against a black background instead of a white one. You can use a piece of construction paper.
Lastly, when selling ungraded cards, you must describe the condition of the cards. Buyers expect this.
However, even if you had done each and every one of these things, the buyer may have asked to return the cards. There is no way around it. Refusing, or even delaying the return is a losing bet. Upon his first inquiry, agree to the return and refund as soon as you get the cards back. It's not worth the negs to try to save a $20 sale.
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Jim Van Brunt
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