I purchased from the collect.com auction previous to the current one, and I like them also. They are one of the few auction houses that allow the use of credit card (through Paypal) if your winnings is under $2500. I made a mistake of paying by bank transfer rather than credit card when using Paypal, and they had great service where they reversed the charge so I could re-pay by credit card. I was able to contact them by phone for this very quickly, so I'm assuming that the holiday season is why they haven't been picking up these days.
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