Quote:
Originally Posted by dstudeba
Hi Bob,
Can you explain a little more how your software works? If I call in and do a bid by telephone do they enter that by a different method or do they access my account whereby they can see my max bids? How do they update information such as mailing address without being able to access bidding information? I take it they can't access our personal passwords? But could they temporarily change the contact email address, request the password, and then transfer it back to the original contact email address? I am not singling out Legendary, but I bid on many of your clients' auctions. Thanks for any information.
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I will try to summarize, a user can call up and give their name to the auction company, they company can look up this info and see a screen that has all the info of that caller with the exception of the UserID and PW. The auction company can then edit information or place a bid for that user. If an admin (only and admin) changes the email address the user will be notified via the old email address.