First, if he emailed you just a couple days after you sent it, he couldn't have resubmitted could he? Maybe I am just reading wrong also.
Secondly, I have received graded cards in bubble mailers with the cases cracked twice. It's best to wrap it in bubble wrap also, or I actually put the card in a small bubble mailer and then put that bubble mailer in a larger bubble mailer and I have never had one damaged.
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