I sold a few cards on eBay this past week. This morning, I'm checking to see who paid via the ebay check-out system (so I can obviously ship the card). One person paid, so I create the shipping label using the eBay/paypal option and put the card into a puffy envelope. Great, no problems, so why am I taking up your time with this story?
Well, before going to the post office I logged on to paypal (which I normally wouldn't) and noticed under the DETAILS field, that instead of saying "completed" it says "under review".
And if I probe further, here is what I should do when a payment is "Under Review.":
Transaction Details
Wait - Don't ship yet
Payment Status: Under Review
What should I do now?
Wait to ship the item until we've completed Payment Review for this transaction.
* To help protect you, PayPal is reviewing this payment.
* The review process may take up to 24 hours.
* We'll contact you as soon as we reach a decision.
* You should not ship the item until we let you know the payment has cleared. If the payment clears: You may proceed to process the order. To know if your item is covered, check the 'Seller Protection' section of the 'Transactions Details' page and ensure that it states 'Eligible'.
In other words, on paypal I get a message that tells me not to ship the item, because the payment hasn't cleared or is under review. Yet, on eBay, I don't get that message...instead, eBay tells me that I need to ship the item and lets me purchase and print a shipping label. Argh! The worst part is that the payment appears as pending in my paypal account. Thus, I could have easily shipped an item and not received anything for it
. Sorry for the rant, guess I'm getting old, but a valuable lesson for me nonetheless........don't trust eBay, make sure funds are in the old paypal account before shipping anything.
Lovely Day...