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Net54baseball.com Forums - View Single Post - How Should Have SCP Handled This Situation?
Thread: How Should Have SCP Handled This Situation?
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  #4  
Old 07-07-2010, 10:34 AM
timn1 timn1 is offline
Tim Newcomb
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Join Date: May 2009
Location: Illinois
Posts: 1,245
Default Tough crowd
Sounds like folks (especially Chris) got up on the wrong side of the bed-

Howard wasn't saying he wanted a refund, he was just venting a bit, which is part of what this board is for. How exactly did SCP "own up" to their mistake? The buyer didn't want and wasn't asking for a full refund. He was primarily concerned with the packing and the underage (76 intact cards instead of the 80 advertised). An offer of a full refund does nothing for that. SCP should at the very least refund 5% (4/80) for the items they failed to supply. That should be a no-brainer. They also ought to refund the shipping costs they charged, since the shipping was inadequate.