When the column goes from Not Graded to blank, it means the cards have been through grading and are either in encapsulation or back in grading for the proofing stage. As was pointed out, when grades become visible, it is confirmation that the order has been shipped. Some orders are experiencing slight delays right now, but those should be cleaned up by the beginning of next week.
As for the e-mail notifications, some users receive them and others do not. This is an issue that we are aware of and will work to fix. Ideally, you should receive an e-mail upon receipt and upon shipping. As always, if you do not receive these e-mails and have any questions about your order at any time, feel free to call or e-mail us and we'll be happy to help.
Thank you,
Brian Dwyer
SGC
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