[barrysloate]

It's always seemed strange to me how these signing sessions sometimes pan out.

In almost every business, be it a retail or service one, the proprietor has an obligation to be courteous to his customers. You can't run a store, or wait tables, and be cursing at or insulting your customers. If you do they will not only never come back, but will tell their friends about it, too.

But in the sports memorabilia signing world, if a nasty ballplayer chooses to be rude to all the paying customers, and many of them do, the lines still keep stretching out the door and the ballplayer will always be invited back. Why is that?