LOL, yes, I agree. I sent them in a week ago for two day service and now they're lost. They asked me who signed for the Fed Ex package which did not make me feel real comfortable. I then asked about their two day service and if the cards were found that perhaps they might have missed their deadline; the customer service rep had no idea how that was handled. I'm guessing that they'll offer me some free grading (which, of course, I'll never use as my first BVG submission is surely my last).
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