I think I agree w/ most posters on this board in that Dan made a huge mistake in not putting min grade for crossover. It will be good luck for going back to PSA because I've read threads on the Collectors saying that PSA gives different grades depending on which day of the week they process the cards. The only mistake I could see from SGC, and this is could be debateable, is that Dan did meet with Brian at SGC. Brian could have looked at the submission sheet, and warned him the he should put minimum grades for crossovers.
Minimum grades for crossovers is absolutely required. I did not have a minimum grade for a crossover once, and that was only because the card (cheap Pedro Martinez RC) was in a GEM holder. (Yes, and graded GEM10, which I am not really expecting it to come back as.) Otherwise, you have to give minimum grade. There is simply too much danger the card will come back as altered, lowered, etc. This past weekend, I dropped off a submission to SGC at the SF Card Show. I had 3 cards for crossovers, 2 GAI and 1 BVG. I put minimum grades for each of these. For one of them, Erving RC, I was fairly skeptical it would crossover, and I had Michael from SGC look at the card, he told me it was possible, so I submitted it anyway. However, Michael gave me plenty of warning that he wasn't a grader, so I made sure that I had put a minimum crossover grade anyway. I think that the rule of thumb pretty much is if you want all of your cards in one holder, it's almost better to sell your cards in the different holder, and buy the cards in the holder you want. That's what I'm planning on doing if my GAI cards don't cross.
About Brian should have warned Dan as a courtesy, I'm just saying that because Michael had checked that for me when he reviewed my submission. Michael also told me my declared values were probably too low, so it would be bad if my package got lost or damaged in the mail coming back. Saying this, I'm obviously biased towards SGC. I really think their customer service is great, and I've spoken with Brian on the phone too, who is really nice. I think Dan made a mistake here which is very unfortunate. I understand why he's pissed. He'll have to spend untold hours of time getting this fixed and obviously significant amounts of money.
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