This is a bad situation all the way around SGC should do the right thing here...I don't understand there apparent stubborness. I think the card has been altered also just based on the scans that have been provided and from what I've seen preservationists do to supposedly ruined documents. Sometimes I think the grading companies are just flipping us all the bird. I realize you have a business to run, but without collectors there is no need for grading DUH !!!