Jim, I don't think anything was missing. the buyer who filed the claim did so almost 40 days after the close fo the auction. After trying to get a hold of the buyer my brother discovered they were no longer a registered user of Ebay...so much for trying tio resolve the so-called dispute. I think a week or so went buy waiting for the other person to respond to my brother's response. No response ever came from the now unregistered user, so PAYPAL deducted the money from my brothers account the very next morning. He then received an email 24 hours later informing him of their decision to "close the case" and rule in favor of the buyer.....who now was no longer an ebay user. My brother initially found out through his bank as the PAYPAL withdrawl caused him to have overdraft penalties or something like that. Using PAYPAL is almost like shooting craps anymore as a buyer or a seller.
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