[baseball tourist]

Originally Posted by baseball tourist

Sorry to hear that this has happened to you. I also just went through a very similar issue on Ebay, and was pleasantly surprised when I was able to overturn an Ebay decision that had originally sided with the buyer. In my case, I had sent a fairly bulky hockey jersey via the post office and the buyer, a fairly new (not a lot of feedback) Ebayer claimed that the box arrived empty. This may have been the case (perhaps a postal employee took the item etc) but the buyer hadn't attempted to contact me to try and resolve the issue, nor ask if I had any insurance on the shipment etc (which I had). Once I was informed that the case was opened agaisnt me and that the issue was as it was, I contacted the buyer via Ebay messaging and he never responded.

I pointed out the lack of contact to the Ebay folks, along with the proof that the postage amounted to over $15 (more than an empty box would warrant) and they overturned their original decision and sided with me.

I was surprised, as I have had a few unrelated Ebay issues go the other way over the years, each when I was being defrauded. It didn't hurt that I have 100% positive feedback either.

My advice, state you case sooner rather than later, back it up with the info you have, try to contact the buyer through Ebay messaging and good luck.

chris

sorry, should have read that your issue was with a board purchaser. Perhaps the Ebay situation will help another in this position.