Quote:
Originally Posted by Rob D.
I remember in eBay's early days, sellers took hits all the time when the site was down and their auctions ended during that time frame. eBay's response: Sorry about your luck.
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That point actually ties in nicely with Quan's earlier question; we can't make a 100% guarantee no one will be scammed (I suppose we could make such a statement, and even add a banner to each listing stating that fact and then when a buyer gets messed over, just side with the seller all the time...) and we can't guarantee 100% uptime (though we're paying quite a bit for a strong hosting environment where 100% uptime is expected).
The critical difference for both issues is that we will try as best we can to make things right.