I agree that the auction house bears the brunt of the responsibility here(assuming the woman's letter to Richard was factual and legit).
The two "bad eggs" are the Auction House and the original owner of the Ball, who donated it to Charity. He's the one who really started this downward spiral.
The two naive, yet innocent parties are the woman who reached out to Richard and the Charity organization. I would LOVE to know which Auction House she used....
Richard.... Can't you pleeeeeease write her back just to ask her about the auction house? I cannot think of one auction (ok, maybe one) that would operate in this haphazard way. I also would not mind stepping in and trying to help this woman, as I hate it when innocent people are victimized like this. Thanks!
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