Quote:
Originally Posted by Rich Klein
Just as a suggestion -- the next time this happens (if it does again); you might want to make sure all the subscribers (like myself) knows about the delay. Keeping consumers informed is very important in business.
And I wil bring up my constant aggravation with PSA here as well. I actually paid for a sub to SMR -- and never recieved any renewal notices; to me that was throwing away money on their part.
Trust me, I understand from my years in publishing that for both SGC and PSA the publishing is very secondary to their primary business of grading cards; but one should remember some people just like to read about cards as well.
Regards
Rich
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Rich,
Since you started me on PSA...
I didn't get an official renewal notice either, but I did get a card that treated it like a new subscription, rather than a renewal. It said the cost was $100 for the year. I sent them a check. I get my stuff in the mail and the next month I get a bill for $6.60 "Past Due." I call. They said it's Sales Tax. I ask to speak to a supervisor. No one is available. Leave a number. No return call. Next month, another bill, "Over 30 Days Past Due." I call again, no one can explain it to me.
(For those who don't live in Texas, the state Sales Tax is 6.25%. Local counties and cities can add up to 2.0% more. There should be no way it's ever 6.6%.)
I call the Texas State Controllers office. No one named PSA or Collectors Universe is on file here as collecting Texas Sales Tax.
I send an email to Joe Orlando. A month goes by, no response. This week I get another bill and I'm now "Over 60 Days Past Due." I intend to trash them every chance, until they take the time to respond to my inquiries. I've let them piss me off over $6.60!
Think they'll send a collection agency after me?